3.4.4.1a Enroll in Budget : Enroll in Budget Detailed Process Model Description : 1.3 Request Recommended Budget Calculation

1.3 Request Recommended Budget Calculation
Reference: See Enroll in Budget Process Model - Page 1 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: If Customer is eligible for Budget, the CSR or Authorized User requests to calculate automatically the Recommended Budget Amount using the “Recommend” function on the Account/Budget page. CC&B allows automatic calculation for the recommended Budget amount for large Customers with more than 100 service Agreements. If more than 100 service agreements exist, a CSR or Authorized Personnel uses “Calculate and Apply” function to obtain the recommended Budget amount. Based on further discussion with the Customer, the CSR may use the recommended Budget amounts or make changes to some or all of the eligible Service Agreements.

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